Privacy Policy

We respect your privacy.

It is a pleasure for Global 7 Lda. (Horeca Frost) to welcome you to our website and to see your interest in our company and products. We take the protection of your personal data very seriously and want you to feel comfortable and secure while browsing our website. The protection of your privacy during the processing of personal data is an essential priority for us across all our business operations.

We process personal data collected during the purchase of our products or services in strict accordance with the legal data protection provisions of the country in which the data processing unit is located. Furthermore, our data protection policy is consolidated within our internal code of conduct and data protection guidelines.

Global 7 websites may contain links to third-party or competitor websites that are not covered by this privacy statement.

By placing an order, the user authorizes Global 7 Lda. to automatically process the personal data provided—specifically for the purposes required for customer contracting, order management, delivery execution, record-keeping, and access control (including the use of cookie technology). This data may be accessed by authorized service providers and contractors of Global 7 Lda., such as accounting and auditing firms.

Collection and Processing of Personal Data

When you visit our website, our web servers automatically record the name of your internet service provider, the website from which you visit us, the pages you actually visit on our site, and the date and duration of your visit. Cookies are used to track visitor preferences and optimize our website design accordingly.

Additional personal data is only stored if voluntarily provided by you when registering, completing a purchase, or requesting a service. We guarantee maximum confidentiality during all purchasing and delivery procedures. All orders are packed and shipped in discreet packaging.

Use and Disclosure of Personal Data

Global 7 Lda. uses your personal data primarily for issuing purchase invoices and dispatching ordered equipment (Fried Ice Cream Machines, Ice Cream Machines, Ice Making Machines, and Slushie Machines) to your specified shipping address. Under necessary circumstances, data may also be used for customer administration, product feedback, or direct marketing, strictly to the extent required.

Personal data will only be disclosed to state institutions or government authorities within the scope of mandatory national legal provisions. Our employees, service partners, and dealers are bound by strict confidentiality agreements.

Customer Choice & Consent

We would like to use your contact details to keep you informed about our products and services or to contact you regarding your purchase. Participation in marketing initiatives is entirely voluntary. If you do not wish to receive marketing communications, you may inform us at any time so we can block your data.

Security

Global 7 Lda. implements technical and organizational security measures to protect managed data against manipulation, loss, destruction, or unauthorized access. Our security infrastructure is continuously upgraded in line with current technological advancements.

Right to Information, Rectification, and Deletion

Upon request, Global 7 Lda. or its authorized representative will promptly inform you in writing, in accordance with applicable legislation, whether and what personal data concerning you is stored in our systems. If you are registered as a user, you may also review, modify, or delete your personal details directly within your account settings.

If, despite our efforts to maintain accurate and up-to-date information, incorrect data exists, we will correct it immediately upon your request.

In accordance with the Personal Data Protection Act (Law No. 67/98 of October 26), you may exercise your rights of access, rectification, cancellation, and deletion at any time by:

Email: info@horectafrost.com