Shipping & Payments

Payment Methods

The available payment methods are:

MB Net / Multibanco Reference

Bank Transfer (Home Banking)

Cash on Delivery (Mainland Portugal only)

PayPal

Visa

Mastercard

Visa Electron (subject to online transaction agreements with your bank)

BANK TRANSFER DETAILS:

GLOBAL 7 LDA

NIB: 0079 0000 22980254101 76

IBAN: PT50 0079 0000 2298 0254 1017 6

SWIFT: BPNPPTPL

Orders paid by bank transfer require up to 2 business days to process. To ensure your order is not delayed, please send your proof of payment to info@horectafrost.com.

NOTE: The Invoice or Invoice/Receipt is issued on the same day the ordered items are shipped.

National Shipping

Delivery Times for Mainland Portugal

Orders placed before 3:00 PM (business days) will be processed and shipped on the same day via CTT Expresso or Nacex and delivered the next business day between 8:00 AM and 6:00 PM. If the delivery cannot be completed, you will be notified of the time and date of the attempt. The carrier will make a second attempt on the following business day at no additional cost. In the event of an out-of-stock situation, the customer will be contacted regarding delivery timelines or alternatives.

Delivery Times for the Azores and Madeira Islands

Upon payment confirmation, your order will be delivered within 5 to 16 business days, depending on the island.

What is the shipping cost within Portugal?

Shipping costs are calculated at checkout.

International Shipping

International orders are processed immediately upon receipt of payment. Available payment methods for international orders are PayPal, VISA, Mastercard, or Bank Transfer.

NOTE: For international orders, customers must email info@horectafrost.com to request a quote, specifying the destination country and shipping details, as the shopping cart does not automatically deduct VAT (where non-applicable) or calculate international shipping costs.

Orders are typically shipped via express mail, with delivery times varying based on the destination.

International Shipping Costs