Consumer Alternative Dispute Resolution Entities
Law No. 144/2015 of September 8
In compliance with the obligations established under Article 18 of Law No. 144/2015 of September 8, we hereby inform you that, in the event of a dispute, the consumer may contact one of the Consumer Alternative Dispute Resolution (ADR) Entities listed below or available at http://cec.consumidor.pt:
CNIACC – National Centre for Consumer Conflict Information and Arbitration
Tel: (+351) 213 847 484
CIMAAL – Algarve Consumer Conflict Information, Mediation and Arbitration Centre
Tel: (+351) 289 823 135
Coimbra District Consumer Conflict Arbitration Centre
Tel: (+351) 239 821 690 / 289
Lisbon Consumer Conflict Arbitration Centre
Tel: (+351) 218 807 000 / 218 807 030
Porto Consumer Information and Arbitration Centre
Tel: (+351) 225 508 349 / 225 029 791
Vale do Ave Consumer Conflict Arbitration Centre / Arbitral Tribunal
Tel: (+351) 253 422 410
CIAB – Consumer Information, Mediation and Arbitration Centre (Consumer Arbitral Tribunal)
Tel: (+351) 253 617 604
Autonomous Region of Madeira Consumer Conflict Arbitration Centre
Address: Rua Direita, 27 - 1º Andar, 9050-405 Funchal, Portugal
Email: centroarbitragem.sras@gov-madeira.pt
For more information, please visit the Consumer Portal at www.consumidor.pt.